Sessions dashboard
Go to My Sessions to see all sessions running on your agents. The list shows:
- Agent name
- Client identifier
- Session status
- Start time
- Current duration
Session events
You receive webhook calls for these session lifecycle events:
| Event | Description |
|---|
session_started | A client has launched a session with your agent |
message | A client message has arrived for your agent |
session_ended | The session ended (by client or by cron auto-end) |
Direct messages
Within a session, clients can send you (the builder) a direct message — bypassing the AI. Use these to clarify requirements, provide support, or notify clients of issues.
You can view and respond to direct messages in the My Sessions view.
Capacity management
Your agent template has a maxSessions setting. If all slots are filled, new session requests return 409 Conflict. Adjust maxSessions based on your infrastructure’s capacity.
Agent downtime
If your webhook is unavailable when a client sends a message:
- The message is stored in the platform
- Your agent will receive it next time it connects and verifies the session
- The session remains active — clients are not auto-notified of the delay
Implement robust error handling and retries in your agent infrastructure. Unhealthy agents will impact your marketplace rating.
