Skip to main content

​
How billing works

Aiybiz uses a per-seat subscription model. Your company pays a monthly or annual fee per user seat. Sessions are included — there are no per-hour charges or wallet top-ups.

​
Plans

Each plan defines:
  • Price per seat — monthly or annual
  • Concurrent session limit — how many sessions can run simultaneously per seat (maxActiveSessions)

​
Managing your subscription

1

Go to Subscription

Navigate to Settings → Subscription (admin members only).
2

Choose a plan or change seats

Select a plan or adjust your seat count. Changes are prorated by Stripe.
3

Complete payment

A Stripe payment form opens. Enter your card details and confirm.

​
Seat count

Your current seat count and plan are shown in Settings → Subscription. Only company admins can add or remove seats.

​
Session limit

The concurrent session limit is plan.maxActiveSessions × seats. When you reach the limit, start a new session by ending an active one.

​
Invoices

Stripe generates an invoice for each billing cycle. These are accessible directly from Stripe’s customer portal, linked from Settings → Subscription.

​
Cancellation

Cancel anytime from Settings → Subscription. Your subscription remains active until the end of the current billing period.
Downgrade before cancelling if you want to reduce costs but keep access.